Information We Collect
You can visit our Website, read materials, and browse the Website’s contents without giving us any personally identifiable information. In order to provide you with the most efficient and enhanced personalized service and attention, and to accommodate certain requests which you make, we request information about you in certain circumstances and collect certain information automatically.
We may collect and/or receive the following types of information from you:
Information Provided Voluntarily
Personal Information. You may be asked to provide personal information including your name, address, email address and phone number when you sign up for any of our newsletters, respond to a survey, register for a class, or purchase a product or service. Visitors are not required to provide this information. And we do not collect any personal information from Visitors who simply visit the Website, unless they provide such information voluntarily by registering at our Website or signing up for information. This information is collectively called “Personal Information.”
Information Collected Automatically. In addition to the information described above, we may collect other information as follows:
From Your Activity (Log Data). Information may be collected based on your use of the Website, including, without limitation:
–Internet Protocol (“IP”) addresses, which may consist of a static or dynamic IP address and will sometimes point to a specific identifiable computer or device; browser type, version and language; referring and exit pages and URLS; date and time; the pages of our Website that you visit; the time spent on those pages, and other statistics;
–Information about your device, device type, universally unique identifiers (“UUID”), advertising identifier (“IDFA”), operating system and version, carrier and country location, hardware and processor information, network type, and similar data.
For more information on Google Analytics, including how to opt out from certain data collection, please visithttps://www.google.com/analytics. If you opt out of any service, you may not enjoy the full functionality of the Website.
From Third Parties. We may also collect or receive information from third parties, such as Facebook and/or other third-party social media sites.
Accessing Personal Information and Communication Preferences
If you have provided personal, billing or other voluntarily provided information, you may access, review and make changes to it via instructions found on the Website. To manage your receipt of marketing and non-transactional communications, you may unsubscribe by clicking the “unsubscribe” link located on the bottom of any related email from the Company. Emails related to the purchase or delivery of orders are provide automatically – Customers are not able to opt out of transactional emails. We will use commercially reasonable efforts to process any requests related to the management of Personal Information in a timely manner. However, it is not always possible to completely remove or modify information in our subscription databases.
How We Use and Share the Information
We use the collected Information to evaluate and administer our Website, fulfill your requests, respond to any problems that may arise, such as difficulties in navigating our Website or accessing certain features, and to gauge user trends. As in any transaction, when you purchase products, services, or programs, your credit card company will have all relevant information about the name of the vendor, item(s) purchased, date, total cost and other information necessary to process the transaction. We will not otherwise provide any personal data to your credit card company without your permission. We may also access or utilize information collected to provide our services, process orders, administer our programs, maintain and improve our Website and services to you, solicit your feedback, and to inform you about our products and services and those of our third-party marketing partners.
We may also utilise and share Information collected as required to process Customer Orders and provide necessary support. We may share Information collected with those providing business functions such as technical support, customer service, marketing assistance, etc. These businesses will only have access to information as necessary to perform their functions and to the extent permitted by law. We may also analyse Order Information and other information in aggregate in order to improve our business products and services, and operate, maintain and manage the Website. Where necessary, we may share this aggregate data with our affiliates, agents and business partners. We may also disclose aggregated statistics in describing our products and services to current and prospective business partners and to other third parties for other lawful purposes.
Under certain circumstances we may be obligated or compelled to disclose the Information: (i) when required by law, court order, or other government or law enforcement authority or regulatory agency; or (ii) whenever we believe that disclosing such Information is necessary or advisable to protect the rights, property, or safety of the Company or others.
Information You Share
When you voluntarily make your Personal Information available online in an environment shared by third parties – for example on message boards or web logs; through email; during webinars, classes, telephone conferences, or coaching calls; or in comment or chat areas – that information can be viewed, saved, collected, heard, and/or used by others outside of the Company. We are not responsible for any unauthorized third-party use of information provided in these contexts. Please be mindful whenever you share any information online.
Security of Your Information
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we incorporate standard industry practices internally and with our services providers, which we believe suits the degree of sensitivity of the information involved, we cannot guarantee its absolute security. Because we work with third-party businesses and vendors in various aspects of our business including operating this website, database management, website security, etc., we cannot guarantee the absolute security of our databases, nor can we guarantee that the Information you supply will not be intercepted while being transmitted to and from us over the Internet. In particular, e-mail sent to or from the Website may not be secure, and you should therefore take special care in deciding what information you send to us via email.
We are strongly committed to protecting the safety and privacy of children who visit our website. We do not knowingly collect Personal Information from children under the age of 13 through the Website. If you are under 13, please do not give us any Personal Information. We encourage all parents to talk to their children about online safety and to monitor their children’s use of the Internet. If you have reason to believe that a child under the age of 13 has provided Personal Information to us, please contact us, and we will make best efforts to delete that information from our databases.
Visitors Outside the U.K.
Our Website and the servers that make this Website available worldwide are located in the United Kingdom (Europe). The Internet laws in the United Kingdom govern all matters relating to this Website. Any information you provide in subscribing to or visiting our Website will be transferred to the United Kingdom. By visiting our Website and submitting information, you authorize this transfer, processing, and use.